Security Officer Lobby Monitor

Allied Universal • New York, NY

2d • Onsite

About The Position

As a Security Officer Lobby Monitor in New York, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk professional, where you will help manage access, greet tenants and visitors, support badge and entry procedures, and respond to security-related concerns with professionalism. This customer-focused role reflects our agile, reliable, and innovative approach, with a caring culture, teamwork, and integrity at the center of every interaction.

Requirements

• Six or more months of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security license is preferred.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and/or vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and entrance activity, greet arriving individuals, verify access permissions, and direct guests to the appropriate destination within the location.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, including documenting observations and reporting concerns to site contacts and Allied Universal leadership.
• Support visitor management activities such as maintaining guest logs, issuing temporary access credentials, and communicating with building personnel regarding arrivals, deliveries, and/or service requests.
• Help to deter unauthorized access by observing front desk activity, maintaining awareness of entry points, and following property procedures for access control and escalations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED