Security Officer Lobby Associate

Allied Universal • Los Angeles, CA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Associate in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a premier hotel and resort location as a Front Desk Officer, where you will help create a welcoming presence, monitor access activity, support guest and visitor interactions, and respond to security-related concerns with professionalism. In this people-first role, you will bring strong communication and integrity while working as part of a reliable, agile, and innovative team devoted to exceptional service.

Requirements

• Have at least 2 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, assisting guests and visitors, and supporting security-related protocols for the location.
• Monitor lobby and entry activity, verify visitor access as directed, and help to deter unauthorized entry through attentive observation and professional presence.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, including contacting site contacts and/or emergency services when appropriate.
• Answer phones, manage sign-in records, issue visitor badges or credentials when required, and complete reports related to security-related events and daily activities.
• Support hotel and resort operations by communicating with staff and management regarding suspicious activity, policy questions, and/or front desk concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED