Security Officer - Lobby Desk

Allied Universal • Joliet, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Joliet, IL, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a busy manufacturing and industrial location as a Front Desk professional, where you will welcome visitors, manage access, support security-related procedures, and provide outstanding customer service and communication. In this visible role, you will help to deter incidents through professionalism and attention to detail while reflecting our agile, reliable, and innovative approach, our caring culture, teamwork, and integrity every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a manufacturing and industrial location.
• Monitor the front desk area, manage visitor check-in and sign-in processes, verify identification, and direct guests to the appropriate contact or department.
• Answer phones, support incoming inquiries, maintain access records and visitor logs, and report unusual activity, incidents, and/or concerns in a calm, problem-solving manner.
• Help to deter unauthorized access by observing entry points, following badge and credential procedures, and communicating with site personnel regarding access-related issues.
• Respond to incidents, alarms, and critical situations in a professional manner, escalating concerns according to site protocols and documenting events as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED