Security Officer Lobby Desk

Allied Universal • Louisville, KY

20h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Louisville, KY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk professional, where you will greet visitors, manage access, monitor activity, and support security-related operations with professionalism and care. In this highly visible role, you will help create a welcoming environment, provide outstanding customer service and communication, and deliver with teamwork, integrity, reliability, and innovation.

Requirements

• A minimum of 2 or more years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• CPR certification is preferred.
• CPR and/or First Aid experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific security-related procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access to the location by greeting guests, verifying identification and/or credentials, maintaining visitor logs, and directing authorized individuals to the appropriate destination.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns according to site policies and documenting security-related activity as required.
• Support daily front desk operations by answering questions, coordinating with building staff and/or management, and helping to deter unauthorized access within the location.
• Observe lobby and reception area activity, report unusual behavior or facility issues, and complete required reports with accuracy and professionalism.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees