Security Officer Lobby Desk

Allied Universal • Town of Henrietta, NY

1d • Onsite

About The Position

As a Security Officer Lobby Desk in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecommunications location where you will serve at the front desk, welcome guests, manage access, monitor activity, and provide professional communication and customer service. In this stationary role, you will help support a secure environment through attention to detail, teamwork, and integrity while representing a company known for being agile, reliable, innovative, and people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, assisting visitors, employees, and/or vendors, and supporting security-related protocols for the location.
• Monitor lobby and reception activity, verify identification and/or credentials, maintain visitor logs, and help to deter unauthorized access in accordance with site policies.
• Answer phones, provide directions, and coordinate with site contacts regarding deliveries, appointments, and/or access requests in a professional manner.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and report relevant details through appropriate channels.
• Observe front desk systems such as cameras, alarms, and/or communication tools, document daily activity, and support emergency response activities when appropriate.

Benefits

• Access to our exclusive technology to view and claim and additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED