Security Officer Lobby Desk

Allied Universal • Springfield, OH

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk professional in an innovative technology location, where you will welcome guests, manage access, monitor activity at the lobby, and respond to security-related concerns with professionalism and care. This visible role calls for strong communication, attention to detail, and a people-first approach. Be part of a team that is agile, reliable, and committed to service through teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location.
• Monitor front desk access activities, greet arriving guests, verify identification and visitor information, and direct individuals to the appropriate contact or destination.
• Answer phones, support sign-in and badge processes, and document visitor, delivery, and incident information in logs and/or electronic systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying the appropriate personnel and following site protocols.
• Help to deter unauthorized access by maintaining awareness of lobby and reception area activity and reporting suspicious behavior, maintenance concerns, and/or unusual conditions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED