Security Officer Lobby Desk

Allied Universal • Orange City, IA

1d • Onsite

About The Position

As a Security Officer Lobby Desk in Orange City, IA, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and beverage location where you will serve as the front desk presence, greeting visitors, managing access, and supporting daily security-related operations. This role blends professionalism, communication, and customer service while using technology to help document activity and share information. Be part of a team that is agile, reliable, and innovative, with a people-first culture built on teamwork and integrity.

Requirements

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out site-specific procedures at the front desk, assisting visitors, employees, and vendors with access protocols, badge processes, and general questions in a professional manner.
• Monitor entry activity at the reception area and help to deter unauthorized access by verifying identification, visitor logs, deliveries, and appointments in accordance with location policies.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts, supervisors, and/or emergency services when appropriate.
• Support security-related operations for a food and beverage location by documenting daily activity, reporting unusual conditions, and maintaining awareness of lobby, reception, and nearby access points.
• Handle incoming calls, coordinate visitor check-in and check-out procedures, and follow post orders related to restricted areas, personnel entry, and/or after-hours access requests.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED