Security Officer Incident Response

Allied Universal • Albuquerque, NM

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About The Position

Allied Universal is hiring a Security Officer Incident Response in Albuquerque, New Mexico, for a part-time position at a retail convenience location. The role provides a designated site and fixed weekly anchor shift, requiring a six-month commitment, with the option to claim additional shifts through the scheduling platform. Additional shifts may be available at multiple sites, allowing hours to vary up to 40 per week and providing an opportunity to build toward a full-time schedule. The stated pay rate is $21.20 per hour.

The officer provides customer service while carrying out security procedures and site-specific policies, responds to incidents and emergencies, and patrols the store and surrounding areas. The position requires accurate documentation and communication with store management and Allied Universal leadership.

Requirements

• Be at least 18 years of age for unarmed roles; armed roles require candidates to be at least 21.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.
• Meet applicable state and/or local licensing requirements, which may be required before employment.

Nice To Haves

• Experience with handcuffs, pepper spray, and batons is preferred.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to customers, employees, and visitors by following security-related procedures and site-specific policies, and conducting emergency response activities when appropriate.
• Respond calmly and professionally to incidents, customer concerns, and critical situations; contact appropriate personnel or emergency services as needed.
• Conduct regular and random patrols of the store, fuel area, parking lot, and perimeter to deter unauthorized activity and identify security concerns.
• Monitor access points and activity throughout the location, and report suspicious behavior, hazards, policy violations, and maintenance concerns according to site procedures.
• Maintain accurate daily activity reports and incident documentation, and communicate with store management and Allied Universal leadership.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Employee discounts at restaurants, entertainment venues, and other locations through the perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED