Security Officer II

Sutter Health•San Francisco, CA

10d

About The Position

Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats to personal well-being and property. Patrols and monitors facility premises, observes and reports suspicious or unauthorized activities and unsafe conditions, manages access control and keys, and responds to emergencies. Provides security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Investigates and documents facility incidents and liaises with staff and local law enforcement agencies.

Requirements

High school diploma or General Education Diploma (GED).
Proprietary Private Security Officer (PSO) certification and licensure.
One year of recent relevant experience.
General knowledge of security officer duties, with the physical and emotional maturity to exercise judgment and diplomacy in a healthcare environment.
Critical-thinking skills, decisive judgment, and the ability to work with minimal supervision.
Ability to write incident reports and read business correspondence and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
Ability to perform arithmetic with whole numbers, common fractions, and decimals.
Ability to solve practical problems and work with variables in situations with limited standardization.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.

Responsibilities

Patrol and monitor facility premises.
Observe and report suspicious and unauthorized activities and unsafe conditions.
Manage access control and control of keys.
Respond to emergencies and provide notifications.
Provide assistance and security-related services to staff, physicians, patients, and visitors.
Monitor and restrain violent patients.
Investigate and document incidents related to the facility.
Provide liaison between facility staff and local law enforcement agencies.