Security Officer II

Memorial Hermann Health System•Pearland, TX

About The Position

At Memorial Hermann, this role supports the organization’s goal of delivering high-quality, efficient care and exceptional experiences while prioritizing safety, compassion, personalization, and efficiency. The Security Officer II assists with protecting, securing, and promoting safety and security at a Memorial Hermann hospital campus. The schedule is Sunday through Tuesday, 10 a.m. to 10 p.m., and Wednesday, 10 a.m. to 4 p.m. The position monitors and patrols assigned areas, controls access, responds to security and emergency situations, assists patients, visitors, and staff, and completes required reports and logs. The officer must follow hospital and departmental policies, care for and properly operate security equipment, and contribute to a safe, compassionate, and efficient environment.

Requirements

High school diploma or GED.
At least 21 years of age.
At least one year of security-related experience.
Must be licensed as a Commissioned Security Officer by the Texas Department of Public Safety Private Security Bureau; if not licensed upon hire, the license must be obtained within 90 days after hire.
Valid driver’s license; out-of-state license holders must obtain a Texas driver’s license within 90 days of employment.
Must hold Heartsaver CPR or Heartcode BLS CPR certification from the American Heart Association; if not certified upon hire, certification must be obtained within 90 days after hire.
Ability to understand English and communicate effectively in verbal and written form.
Proficiency using computers.

Nice To Haves

Healthcare experience.

Responsibilities

Monitor assigned areas to maintain visibility of the security presence, either by remaining at an assigned post or conducting vehicle or foot patrols.
Help secure designated areas and access points, control vehicle access to buildings and parking areas, and identify and report fire or safety hazards, suspicious activity, and security breaches.
Control access to areas and materials by administering and enforcing visitor and materials pass programs.
Understand and comply with hospital, building management, and departmental policies and procedures, as well as post orders.
Respond to dispatched or assigned security and emergency situations.
Assist patients, visitors, and staff by answering questions and providing escorts, directions, and vehicle assistance.
Complete and submit required security reports and activity logs during the assigned shift.
Properly operate and care for security equipment, and maintain knowledge of emergency systems and equipment locations and operation.
Ensure safe care for patients, staff, and visitors while adhering to organizational policies, procedures, and standards within budgetary specifications, including time and supply management, productivity, and service quality.
Meet mandatory and continuing education and skills competency requirements; support department goals and serve as a preceptor, mentor, and resource to less experienced staff.
Create compassionate and personalized experiences for community members and model Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
Perform other duties as assigned.