Security Officer II - Medical Group Security

Health First Careers•Melbourne, FL

About The Position

The Security Officer II provides unarmed security services to ensure the safety and security of associates, patients, and visitors at Health First facilities. The role includes mobile patrols, responding to behavioral emergencies, deterring and investigating security concerns, monitoring access points, and assisting people at the facilities. The officer completes required logs and reports and follows site post orders and Health First policies and procedures. The position may involve entering the hospital morgue or rooftop helipad, physically assisting or subduing patients in crisis, working in varied indoor and outdoor environments, and traveling to different facilities. The role requires physical agility and may involve handling or moving people, equipment, or objects, including heavy lifting.

Requirements

Meet at least one of the following education or experience qualifications: graduate of a Police/Corrections Academy; associate’s degree or above in Criminal Justice; active military service with a minimum four-year term; law enforcement experience; or service in Elite Military Forces, Military Police, or Combat Arms.
One year of verifiable security officer experience may be used in lieu of the listed education qualifications.
Obtain at least one of the following within 30 days of the start date: American Heart Association Heartsaver First Aid CPR AED course, or American Heart Association Basic Life Support Healthcare Provider Completion Card.
Complete Crisis Prevention Training within the first 90 days.
Have the physical ability to deal with or subdue mental health patients in crisis.
Be willing to perform tasks that may require entering the hospital morgue and rooftop helipad.
Ability to operate radio or telephone equipment and/or console monitors.
Ability to interact cordially and communicate with the public.
Effective oral and written communication skills.
Active listening skills and the ability to assess and evaluate situations effectively.
Ability to identify critical issues quickly and accurately.
Attention to detail.
Maintain required certifications, licensing, and training to achieve professional competency as appropriate for the position.
Meet the physical requirements, including frequent walking, standing, running, bending, stooping, kneeling, climbing, crouching, and lifting or moving objects and people.

Nice To Haves

Class “D” Security Officer License.

Responsibilities

Conduct internal and external mobile patrols of assigned facilities, including the Emergency Department when assigned to a hospital facility.
Respond to behavioral emergencies involving combative patients, customers, and associates.
Deter criminal activity and misconduct, investigate suspicious situations, and patrol designated areas on foot or in a vehicle.
Communicate using two-way radios, telephones, and computers.
Watch for irregular or unusual conditions that may pose security concerns or safety hazards.
Sound alarms or contact police or fire departments in the event of a fire or unauthorized persons.
Warn violators about rule infractions, including loitering, smoking, or carrying prohibited articles.
Permit authorized persons to enter and monitor facility entrances and exits.
Observe departing personnel to protect against theft of company property and ensure authorized property removal follows physical security requirements.
Assist associates, patients, and visitors courteously and professionally; conduct patient escorts and watches and provide safety escorts.
Assist with and/or transport deceased persons to the morgue.
Complete required shift logs and reports, comply with site post orders and Health First policies and procedures, and investigate and prepare reports on accidents, incidents, and suspicious activities.