Security Officer I Full time Days/Afternoon

Northwestern Memorial Healthcare • Sycamore, IL

1d

About The Position

The Security Officer I supports Northwestern Medicine’s patient-first mission and is responsible for protecting the hospital from theft and damage and providing protection for patients, visitors, Associates, and medical staff. Under the direction of Security Leadership, the officer follows established policies and procedures, investigates and quells disturbances, and restrains patients only upon proper direction and assistance of medical or clinical staff. Officers are expected to provide competent, professional, approachable, and service-minded assistance.

Requirements

• High-school diploma or GED.
• Valid driver’s license.
• Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
• Maintain current Basic Life Support certification through the American Heart Association within 9 months of hire.
• Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
• Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and other outside agencies.
• Writing skills necessary to complete reports and paperwork that meet departmental standards.
• Physical ability and knowledge to operate a motor vehicle.

Nice To Haves

• Experience in healthcare security, police work, or military service.
• Valid FOID card.
• Associate or bachelor’s degree.

Responsibilities

• Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
• Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire services, when necessary.
• Conduct regular foot and mobile patrols of hospital buildings and grounds to protect patients and property and deter unauthorized entry.
• Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
• Monitor the access control system, fire and duress alarms, and security video system.
• Control traffic to maintain access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
• Secure restricted areas by checking and locking doors according to schedules or special circumstances.
• Escort staff to their vehicles upon request.
• Deliver deceased bodies to the morgue and release them to authorized persons in accordance with established policies.
• Respond to emergency codes according to department guidelines.
• Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
• Enforce hospital policies and procedures as directed.
• Conduct contraband searches and monitor individuals or situations as needed to ensure patient and employee safety.
• Oversee the staff parking permit process and monitor compliance with established policies and procedures.
• Perform other related duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits supporting physical, emotional, and financial well-being and protection from unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED