Security Officer I - Woodstock, Full-time, Days

Northwestern Memorial Healthcare•Woodstock, IL
•$20 - $29

About The Position

The Security Officer I reflects Northwestern Medicine’s mission, vision, and values and follows the organization’s Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. Under Security Leadership, the officer helps protect the hospital from theft and damage and provides protection for patients, visitors, Associates, and medical staff. The role investigates and quells disturbances and restrains patients only upon proper direction and with assistance from medical or clinical staff. Officers provide approachable, professional, service-minded assistance while helping prevent problems and reduce the hospital’s exposure to damage or loss. They respond to emergency codes, conduct safety and security checks, and perform related duties as assigned.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.
  • Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
  • Current Basic Life Support certification through the American Heart Association within 9 months of hire.
  • Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
  • Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and outside agencies.
  • Writing skills to complete reports and paperwork that meet departmental standards.
  • Physical ability and knowledge required to operate a motor vehicle.

Nice To Haves

  • Experience in healthcare security, police work, or military service.
  • Valid FOID card.
  • Associate or bachelor’s degree.

Responsibilities

  • Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
  • Complete descriptive reports for supervisory personnel.
  • Notify appropriate city officials, including police and fire officials, and prepare descriptive reports.
  • Conduct regular foot and mobile patrols of hospital buildings and grounds to protect patients and property and prevent unauthorized entry.
  • Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
  • Monitor the access control system, fire and duress alarms, and security video system.
  • Control traffic to preserve access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
  • Secure restricted areas by checking and locking doors according to schedules or special circumstances.
  • Provide escorts for staff to their vehicles when requested.
  • Deliver deceased bodies to the morgue and release them to authorized persons according to policy.
  • Respond to emergency codes according to department guidelines.
  • Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
  • Enforce hospital policies and procedures as directed.
  • Conduct contraband searches as needed for patient and employee safety.
  • Monitor individuals or situations as needed to ensure patient and employee safety.
  • Oversee the staff parking permit process and monitor compliance with established policy and procedure.
  • Perform other related duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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