Security Officer I - Woodstock, Full-time, Nights

Northwestern Memorial Healthcare•Woodstock, IL
•Onsite

About The Position

The Security Officer I protects the hospital from theft and damage and provides protection for patients, visitors, Associates, and medical staff. Under the direction of Security Leadership, the officer follows established policies and procedures, investigates and quells disturbances, and restrains patients only upon proper direction and assistance of medical or clinical staff. Officers are expected to provide competent, professional, approachable, and service-minded assistance. The role also includes enforcing hospital policies and procedures and completing other related duties as assigned.

Requirements

  • High-school diploma or GED.
  • Valid driver’s license.
  • Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
  • Obtain current Basic Life Support certification through the American Heart Association within 9 months of hire.
  • Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
  • Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and other outside agencies.
  • Writing skills to complete reports and paperwork that meet departmental standards.
  • Physical ability and knowledge to operate a motor vehicle.

Nice To Haves

  • Experience in healthcare security, police work, or military service.
  • Valid FOID card.
  • Associate or bachelor’s degree.

Responsibilities

  • Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
  • Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire, when needed.
  • Conduct regular foot and mobile perimeter and internal patrols of hospital buildings and grounds to protect people and property and prevent unauthorized entry.
  • Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
  • Monitor access control systems, fire and duress alarms, and security video systems.
  • Control traffic to maintain access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
  • Secure restricted areas by checking and locking doors according to schedules or special circumstances.
  • Escort staff to their vehicles upon request.
  • Deliver deceased bodies to the morgue and release them to authorized persons in accordance with established policies.
  • Respond to emergency codes according to department guidelines.
  • Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
  • Enforce hospital policies and procedures as directed.
  • Conduct contraband searches and monitor individuals or situations to support patient and employee safety as needed.
  • Oversee staff parking permits and monitor compliance with established policy and procedure.

Benefits

  • Competitive benefits, including tuition reimbursement and 401(k) matching.
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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