Security Officer/First Respond- Full Time, Security (Harrah's SoCal)

Caesars Entertainment • Valley Center, CA

5d

About The Position

The Security Officer/First Responder is the primary first responder to medical emergencies involving guest and employee injuries and illnesses. The role provides first aid, including CPR when necessary, and determines whether a higher level of care is needed. The officer oversees and controls incidents on the property when Security Supervisors are unable to respond, and assists the Security Shift Supervisor with coordinating responses to emergencies such as evacuations for bomb threats, fires, floods, earthquakes, hazardous materials incidents, or other catastrophes. The position also provides guest service through visible patrols that support a safe gaming experience and helps other departments serve guests effectively. Additional duties include delivering training modules when the Security Training Coordinator is absent and reviewing other officers’ reports for correctness. The posted pay is $21.25 per hour.

Requirements

• Have current National Safety Council First Responder certification.
• Have current San Diego County EMT Certification.
• Have at least one year of experience in a position with direct guest contact.
• Possess excellent customer and employee relations skills.
• Have a valid driver’s license with no suspensions, DUI, or more than two moving vehicle violations within the last three years.
• Be able to work any day of the week and any shift.
• Be able to work harmoniously with co-workers and as part of a team.
• Present a well-groomed appearance.
• Respond calmly in crisis and stressful situations and work independently.
• Make rational decisions when handling guest and employee issues.
• Remember details of incidents and persons, give court testimony when necessary, and write detailed reports.
• Read, write, speak, and understand English.

Responsibilities

• Provide first aid, including CPR when necessary.
• Serve as the primary first responder to medical emergencies involving guest and employee injuries and illnesses.
• Provide emergency first aid and determine whether a higher level of care is needed.
• Oversee and maintain control of incidents on the property when Security Supervisors are unable to respond.
• Assist the Security Shift Supervisor in coordinating emergency responses, including evacuations for bomb threats, fires, floods, earthquakes, hazardous materials incidents, or other catastrophes.
• Provide superior customer service and maintain highly visible patrols to support a safe gaming experience.
• Support other departments so they can serve guests effectively.
• Deliver training modules to shifts when the Security Training Coordinator is absent.
• Review other officers’ reports for correctness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed