Security Officer/Driver

La Rabida Children's Hospital•Chicago, IL

About The Position

The Security Officer/Driver patrols and monitors La Rabida Children’s Hospital’s interior and exterior to help ensure the physical safety of employees and patients. The role also serves patients, visitors, and staff through verbal interaction and vehicle transportation. Time spent on security, driving, information desk, and surveillance duties varies based on the days and shifts worked and transportation needs. Security duties include patrolling hallways and parking areas and securing or opening doors. Driving duties include operating weekday shuttle service to and from the University of Chicago from 7:30 a.m. to 5:30 p.m., excluding holidays; weekday U.S. Postal Service pickup, excluding holidays; patient transportation to off-site healthcare facilities; donation pickup; vehicle maintenance; and other requested trips. Information desk responsibilities include greeting and directing visitors, issuing visitor passes, supporting communications for Security and Transportation Drivers, triaging Emergency Room patients, monitoring life-safety systems, answering incoming calls, handling internal paging, and maintaining the primary attendant console during lunch and breaks. Surveillance duties include monitoring cameras, changing tapes, and inspecting door printouts.

Requirements

High school diploma or GED.
Customer service background.
20-hour basic Security Training Program certification; certification is waived for current or former Security/Law Enforcement Officers.
Valid state driver’s license with no major driving violations in the past year; must maintain a valid license while employed.
Knowledge of basic security operations.

Nice To Haves

Preferably at least two years of experience as a Security Officer in a healthcare environment.

Responsibilities

Patrol interior and exterior areas of the hospital, including hallways and parking areas, and secure or open doors.
Operate weekday shuttle service to and from the University of Chicago between 7:30 a.m. and 5:30 p.m., excluding holidays.
Perform weekday U.S. Postal Service pickup, excluding holidays.
Provide patient transportation to off-site healthcare facilities, donation pickup, vehicle maintenance, and other requested trips.
Greet and direct visitors and issue visitor passes.
Serve as a communications command station for Security and Transportation Drivers.
Triage Emergency Room patients.
Monitor life-safety systems, answer incoming calls, and handle internal paging.
Maintain the primary attendant console during lunch and breaks.
Monitor camera equipment, change tapes, and inspect door printouts.