Security Officer/Driver

La Rabida Children's Hospital•Chicago, IL

4d•$18 - $27

About The Position

The Security Officer/Driver patrols and monitors La Rabida Children’s Hospital’s interior and exterior to help ensure the physical safety of employees and patients. The role also serves patients, visitors, and staff through verbal interaction and vehicle transportation. The time spent on security, driving, information desk, and surveillance duties varies according to the days and shifts worked and transportation needs. Security duties include patrolling hallways and parking areas and checking secure and open doors. Driving duties include operating weekday shuttle service to and from the University of Chicago between 7:30 a.m. and 5:30 p.m., excluding holidays; weekday postal pick-up, excluding holidays; and other requested transportation, including patient trips to off-site healthcare facilities, donation pick-ups, and vehicle maintenance. The position also performs information desk operations, including greeting and directing visitors, issuing visitor passes, serving as a communications command station for Security and Transportation Drivers, triaging Emergency Room patients, monitoring life safety systems, answering incoming calls, handling internal paging, and providing primary attendant-console coverage during lunch and breaks. Surveillance duties include viewing camera monitors, changing tapes, and inspecting door printouts.

Requirements

High school diploma or GED.
Customer service background.
20-hour basic Security Training Program certification; certification is waived for current or previous Security/Law Enforcement Officers.
Valid state driver’s license with no major driving violations in the past year.
Maintain a valid driver’s license while employed in this position.
Knowledge of basic security operations.

Nice To Haves

At least two years of experience as a Security Officer in a healthcare environment is preferred.

Responsibilities

Patrol the hospital’s interior and exterior, including hallways and parking areas, and check secure and open doors.
Operate weekday shuttle service to and from the University of Chicago between 7:30 a.m. and 5:30 p.m., excluding holidays.
Perform weekday U.S. Postal pick-up, excluding holidays.
Provide requested transportation services, including patient transports to off-site healthcare facilities, donation pick-ups, and various trips.
Perform vehicle maintenance.
Greet and direct visitors and issue visitor passes.
Serve as the communications command station for Security and Transportation Drivers.
Triage Emergency Room patients.
Monitor life safety systems.
Answer incoming calls and handle internal paging.
Maintain coverage as the primary attendant console during lunch and breaks.
Monitor camera feeds, change tapes, and inspect door printouts.