Security Officer Driver Patrol Route Survey

Allied Universal•San Jose, CA

5d•Onsite

About The Position

As a driving, unarmed Security Officer at a retail location in San Jose, California, you will serve and safeguard clients in a retail and mall environment. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide welcoming customer service to shoppers, tenants, employees, visitors, and vendors. The role involves communicating clearly, responding professionally to situations, and supporting a positive environment through teamwork and integrity.

Requirements

A valid driver's license is required for driving positions, in accordance with Allied Universal driver policy requirements.
Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation as a condition of employment, in accordance with applicable laws.
Applicants are subject to a drug screen as a condition of employment, to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.

Nice To Haves

Possession of a valid guard card or license is preferred.
Ability to lift up to 20 pounds is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to visitors, tenants, employees, and vendors by carrying out site-specific procedures and policies and, when appropriate, emergency response activities.
Conduct regular and random unarmed patrols throughout common areas, parking facilities, entrances, exterior perimeter areas, and other assigned locations to deter unauthorized activity and identify potential concerns.
Respond to incidents, customer concerns, and critical situations calmly and professionally, following established site procedures and notifying appropriate personnel.
Monitor access points and observe activity throughout the location, providing directions, assistance, and support to shoppers and other guests.
Prepare clear, accurate reports of incidents, observations, and daily activities, and communicate relevant information to Allied Universal leadership and site contacts.