Security Officer Dispatcher

Allied Universal • Louisville, KY

22h • Onsite

About The Position

As a Security Officer Dispatcher in Louisville, KY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Dispatch Officer in a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communications, and support timely response to security-related concerns. In this role, you will help maintain awareness across the site while delivering outstanding customer service. Our agile, reliable, and innovative team values people first, works together, and leads with integrity every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and/or site personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a manufacturing and industrial location.
• Monitor radio, phone, and/or electronic communications to receive calls for service, document activity, and dispatch appropriate personnel to incidents, alarms, and other site needs in a calm, problem-solving manner.
• Coordinate routine and urgent responses by relaying accurate information, maintaining dispatch logs, and communicating with site contacts, emergency responders, and/or Allied Universal personnel as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to support timely reporting, follow-up, and resolution of security-related concerns.
• Conduct regular and random patrols around the business and perimeter as required by site procedures, noting unusual activity and reporting maintenance, access control, and/or operational issues to appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED