Security Officer Communications Dispatcher

Allied Universal • Newark, DE

22h • Onsite

About The Position

As a Security Officer Communications Dispatcher in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Professional supporting a dynamic financial institution location. In this role, you will monitor communications, coordinate responses, manage access activity, and help support smooth security-related operations while delivering outstanding customer service. You will play an important part in a caring team that values agility, reliability, innovation, teamwork, and integrity, making each shift meaningful and engaging.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card or license is preferred.
• A state, county, or city issued security-related license is preferred.
• Access control and/or badge experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor phones, radios, alarms, and/or other dispatch systems to receive calls for assistance, prioritize incidents, and coordinate the timely assignment of personnel to reported situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering relevant details and relaying clear information to on-site personnel, supervisors, and/or emergency services as needed.
• Maintain detailed activity logs, incident reports, and dispatch records, documenting calls, responses, and unusual activity in accordance with site policies and Allied Universal standards.
• Support security-related operations by monitoring designated areas through available systems, helping to identify unusual activity, and communicating updates to appropriate personnel for follow-up.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED