Security Officer Security Dispatcher

Allied Universal • Los Angeles, CA

4d • Onsite

About The Position

As a Security Officer Security Dispatcher in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional with Allied Universal at a financial institution location, you will monitor activity, coordinate responses to security-related concerns, and support site operations through clear communication and strong situational awareness. This role offers the chance to make an impact while delivering outstanding customer service in a caring, team-driven culture built on agility, reliability, innovation, and integrity.

Requirements

• Be able to speak, read, and write fluent Spanish.
• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Ability to lift up to 20 lbs is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor phones, radios, alarms, and/or video systems to receive calls for service, prioritize incidents, and communicate updates to on-site personnel and management in a calm, problem-solving manner.
• Document incidents, service requests, and daily activity in dispatch logs and reports, sharing timely information with appropriate contacts and maintaining accurate records of security-related concerns.
• Coordinate responses to incidents, critical situations, and after-hours inquiries by directing personnel to the appropriate location and relaying relevant details to help support a timely response.
• Help to deter unauthorized activity by observing system alerts, reporting unusual conditions, and following established procedures for access-related issues, visitor concerns, and other security-related matters.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED