Security Officer Communications Dispatcher

Allied Universal • Santa Ana, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatcher in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a financial institution location, where you will monitor activity, coordinate responses, and communicate clearly with officers, staff, and/or visitors. In this dynamic role, you will help maintain an organized environment through attentive observation, routine reporting, and strong customer service. Bring your agility, reliability, and integrity to a team that puts people first and values innovation.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a financial institution location.
• Monitor communication systems, receive calls for service, and dispatch security-related personnel to routine incidents, priority events, and/or service requests in a calm, problem-solving manner.
• Document incidents, calls, and activities through detailed logs, reports, and dispatch records, and communicate updates to site leadership and/or responding personnel as needed.
• Monitor cameras, alarm systems, and other site communication tools to help identify unusual activity and help support timely response to incidents and critical situations.
• Coordinate with on-site personnel, client representatives, and/or public emergency responders during incidents, escalations, and after-hours activity while following post orders and site-specific protocols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED