Security Officer Dispatch Operator

Allied Universal • Los Angeles, CA

2d • Onsite

About The Position

As a Security Officer Dispatch Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor assigned areas and communication systems, coordinate responses to security-related incidents, maintain a visible and professional presence, and deliver outstanding customer service. Guided by a caring culture and teamwork, you will help support daily operations with agility, reliability, innovation, and integrity.

Requirements

• The ability to speak, read, and write fluent Spanish is required.
• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Experience with access control and badge systems is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures and supporting security-related operations at a financial institution location.
• Monitor cameras, alarms, phones, radios, and/or other communication systems, and dispatch appropriate personnel in response to routine activity, incidents, and emergency situations.
• Document calls, incidents, status updates, and/or dispatch activity in logs and reports with attention to detail and timely communication.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership, emergency services, and/or Allied Universal management when appropriate.
• Conduct regular and random patrols around the business and perimeter as assigned, while coordinating security-related responses and sharing updates with on-site personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED