Security Officer Dispatch Coordinator

Allied Universal • Arlington, TX

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Arlington, TX, you will serve and safeguard clients in a range of industries such as Auto, and more. Join Allied Universal as a Dispatch professional in an automotive location, where you will monitor activity, coordinate communications, document incidents, and support timely responses to security-related needs. This role offers the chance to stay engaged in a dynamic environment while delivering outstanding customer service. Guided by teamwork, integrity, and a caring culture, you will help keep daily operations running smoothly through an agile, reliable, and innovative approach.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, document activity, and relay information to the appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and urgent dispatch requests across the location, helping to support timely responses to incidents, maintenance issues, medical events, and/or other security-related concerns.
• Maintain accurate logs, incident reports, and dispatch records, including times, locations, actions taken, and follow-up details in accordance with site policies.
• Conduct regular and random patrol support through remote monitoring and communication with on-site personnel around the business and perimeter, as working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED