Security Officer Dispatch Coordinator

Allied Universal • Newark, DE

21h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional at a leading financial institution location, where you will monitor communications, coordinate responses to security-related activity, and support daily operations with professionalism and care. In this fast-paced role, you will help maintain situational awareness, provide outstanding customer service, and work with a team that values agility, reliability, innovation, and integrity.

Requirements

• Be at least 21+ years of age.
• Have 3+ years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Possess a high school diploma or equivalent.
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Nice To Haves

• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities within a financial institution setting.
• Monitor alarms, cameras, phones, and/or radio traffic from the dispatch post, and communicate important information to on-site personnel, supervisors, and/or emergency responders as needed.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, helping to coordinate timely security-related support across the location.
• Maintain accurate dispatch logs, incident records, and activity reports, documenting calls for service, unusual activity, and/or responses in accordance with site procedures.
• Support regular and random security-related coverage by directing officers to priority areas, monitoring building and perimeter activity, and helping to identify potential concerns throughout the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees