Security Officer Dispatch Coordinator

Allied Universal • Miami, FL

2d • $16

About The Position

As a Security Officer Dispatch Coordinator in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, helping support security-related operations through real-time communication, incident coordination, and attentive monitoring of assigned areas. In this dynamic role, you will remain visible as a trusted resource, provide exceptional customer service, and contribute to a caring, agile, and reliable team that values innovation, teamwork, and integrity.

Requirements

• Client requires proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• A state, county, or city issued security license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial real estate location.
• Monitor phones, radios, alarms, and camera systems from a dispatch post, receive and prioritize calls for service, and communicate timely updates to on-site personnel and management.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and helping to coordinate communication with property contacts, emergency services, and/or Allied Universal leadership.
• Maintain accurate activity logs, incident reports, and dispatch records, including tracking officer status, key events, and follow-up information throughout the shift.
• Conduct regular and random patrol coordination around the business and perimeter by directing field personnel to areas of concern and helping to identify unusual activity, hazards, and/or maintenance-related issues.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees