Security Officer Dispatch Control

Allied Universal • Naperville Township, IL

20h • Onsite

About The Position

As a Security Officer Dispatch Control in Aurora, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic retail location, where you will monitor activity, coordinate security-related communications, and help guide timely responses to incidents and service needs. This role combines strong customer service, attention to detail, and teamwork in a people-first culture that values agility, reliability, innovation, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.

Responsibilities

• Provide customer service to clients, visitors, and/or staff by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities at the location.
• Monitor radios, phones, alarms, and/or other communication systems, and dispatch personnel to incidents, service calls, and critical situations in a calm, problem-solving manner.
• Document calls for service, incident details, visitor or vendor activity, and/or other security-related information in logs, reports, and dispatch systems.
• Communicate with on-site personnel, management, and/or external responders to relay updates, prioritize requests, and help support timely security-related responses.
• Conduct regular reviews of cameras, access activity, and/or status checks as directed, and report unusual activity, maintenance concerns, or policy issues to the appropriate contact.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees