Security Officer Concierge Desk Associate

Allied Universal • Johns Creek, GA

4d • Onsite

About The Position

As a Security Officer Concierge Desk Associate in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk Officer at a dynamic tech and telecommunications location, where you will welcome visitors, manage access control and badges, monitor activity from a professional front desk post, and support security-related operations through strong communication and customer service. In our agile, reliable, and innovative culture, you will help create a welcoming environment while working with integrity and teamwork.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by following site-specific procedures and front desk protocols at a professional office location.
• Monitor lobby and reception activity, verify visitor credentials, issue access badges, and document arrivals, departures, and/or deliveries in accordance with site guidelines.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
• Answer phones, assist with directions and general inquiries, and support a professional front desk presence while helping to deter unauthorized access.
• Complete required reports, logs, and incident documentation, and relay important information during shift changes and/or to site leadership as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED