Armed Security Officer - Front Desk Concierge

Allied UniversalSan Antonio, TX
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer - Front Desk Concierge in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will greet visitors, manage access and badges, monitor activity from a stationary post, and support security-related procedures with strong customer service and communication. In our agile, reliable, and innovative team, you will put people first, act with integrity, and help create a welcoming, well-managed environment through teamwork.

Requirements

  • Possess a Level III Armed Guard in Texas.
  • Be comfortable using a computer and/or tablet.
  • Be at least 21 years of age.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Access control and/or badge experience is preferred.

Responsibilities

  • Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a financial services location.
  • Monitor front desk activity, greet and direct visitors, and help to verify identification, visitor records, and access permissions in accordance with location protocols.
  • Respond to incidents, unusual activity, and critical situations in a calm, professional, and problem-solving manner, and communicate relevant details to site contacts and/or Allied Universal leadership.
  • Observe lobby and entrance activity, help to deter unauthorized access, and document security-related concerns, visitor interactions, and/or incidents according to site expectations.
  • Support daily front desk operations by answering questions, providing directions, and maintaining awareness of access control systems, alarms, and/or other security-related equipment at the location.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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