Security Officer Armed Front Desk

Allied Universal•Roanoke, VA

4d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Armed Front Desk in Roanoke, VA, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal at a government location as an armed Front Desk professional, serving as a welcoming first point of contact while helping to monitor access, verify credentials, and support security-related procedures. This stationary role blends customer service, communication, and professionalism with a caring, agile, and reliable team that puts people first and acts with integrity every day.

Requirements

An armed guard card or license is required.
Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Participate in industry-specific security training programs.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Nice To Haves

Alarm panel experience is preferred.
Access control and/or badge experience is preferred.
Being comfortable using a computer or tablet is preferred.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a government office front desk location.
Monitor the front desk area, greet visitors, verify identification and/or credentials, and direct authorized guests, employees, and vendors in accordance with site access procedures.
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel as needed.
Maintain accurate visitor logs, access records, and other required documentation, and report security-related concerns, policy violations, and/or maintenance issues to the appropriate personnel.
Answer questions, assist with badge and entry procedures, and help to deter unauthorized access through consistent front desk presence and attention to site-specific protocols.