Security Officer Front Desk

Allied Universal•Houston, TX

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Houston, TX, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join Allied Universal at a professional front desk role supporting a dynamic aerospace and defense location. In this stationary post, you will welcome visitors, manage access activity, monitor for security-related concerns, and deliver outstanding communication and customer service. This opportunity is ideal for someone who values teamwork, integrity, and a caring culture while bringing a reliable, agile, and innovative approach each day.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service at the front desk by carrying out site-specific security-related procedures, visitor reception duties, badge and access support, and/or emergency response activities when appropriate.
Monitor entry activity, verify identification and visitor records, and help to deter unauthorized access in accordance with location policies and front desk protocols.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to the appropriate personnel when needed.
Answer phones, assist employees, guests, and vendors, and communicate clearly with site contacts regarding security-related questions, deliveries, and/or access requests.
Maintain accurate logs, reports, and front desk documentation related to visitors, incidents, and daily activity within a professional aerospace and defense location.