Security Officer Front Desk

Allied Universal•Springfield, OH

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk professional, where you will greet visitors, manage access, monitor activity at the entrance, and support security-related procedures with professionalism and care. In this highly visible role, you will deliver outstanding customer service, communicate clearly, and represent a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access control activities, and front desk support in a professional manner.
Monitor lobby and reception areas, verify identification and visitor credentials, and help to deter unauthorized access to the location.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
Maintain accurate front desk logs, visitor records, and incident documentation in accordance with site policies and Allied Universal standards.
Support a professional environment at a fast-paced technology, media, and telecommunications location by answering questions, directing arrivals, and reporting security-related concerns promptly.