Security Officer Communications Specialist

Allied Universal • San Jose, CA

2d • Onsite

About The Position

As a Security Officer Communications Specialist in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a dynamic tech and telecom location, you will monitor communications, track security-related activity, coordinate responses, and support site operations with professionalism and care. This role offers the chance to deliver outstanding customer service, maintain clear documentation, and work as part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities within a technology-focused location.
• Monitor radios, phones, alarms, cameras, and/or other communication systems to receive calls for service, prioritize incidents, and dispatch security-related personnel in a calm, problem-solving manner.
• Document incidents, service requests, and unusual activity in dispatch logs and/or electronic reporting systems, helping to support accurate communication and follow-up.
• Coordinate with site contacts, first responders, and/or Allied Universal personnel regarding alarms, medical calls, facility issues, and other security-related concerns.
• Conduct regular and random patrols around the business and perimeter as assigned, with working environments and conditions that may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED