Security Officer Dispatch Communications

Allied Universal • Newport News, VA

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Communications in Newport News, VA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic manufacturing and industrial location. In this role, you will monitor activity, coordinate communications, document incidents, and help respond to alarms and access control needs while providing exceptional customer service. This position offers the chance to stay engaged, support daily operations, and make a meaningful impact through teamwork, reliability, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or drivers by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities at a manufacturing and industrial location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, relay information, and coordinate the appropriate response to incidents and routine requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details, notifying site contacts, and communicating updates to the appropriate personnel.
• Maintain accurate dispatch logs, incident reports, activity records, and/or visitor or delivery information in support of security-related operations and site procedures.
• Support access control, traffic flow, and/or vehicle entry activity by verifying information, providing directions, and communicating with site personnel to help to deter unauthorized activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED