Security Officer Patrol Communications

Allied UniversalLos Angeles, CA
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Communications in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a busy retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and assist shoppers, tenants, and staff with professionalism and care. This role offers the chance to work with a team that values agility, reliability, innovation, and integrity while delivering outstanding customer service and communication each day.

Requirements

  • Proof of a high school diploma or GED is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • A guard card or license is preferred.
  • Comfort using a computer or tablet is preferred.
  • The ability to lift more than 20 pounds is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a retail location.
  • Respond to incidents, guest concerns, and/or critical situations in a calm, problem-solving manner, escalating issues through proper channels when needed.
  • Conduct regular and random patrols throughout the shopping center, common areas, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
  • Monitor access points, observe foot traffic, and/or assist with crowd management during busy shopping periods, store events, and high-traffic times.
  • Document incidents, disturbances, and/or policy violations in a clear and timely manner while communicating relevant details to site leadership and local authorities when appropriate.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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