Security Officer Armed - Security

CHRISTUS Health•Longview, TX

6d•Onsite

About The Position

This uniformed position provides armed security for patients, Associates, visitors, hospital buildings, assets, and premises. The officer serves as a visible deterrent to criminal activity, conducts patrols, responds to emergency codes and disaster events, investigates reported incidents, and performs other security tasks as directed by a security supervisor or Manager. The officer must be flexible with hours and able to travel between facilities when necessary. CHRISTUS-approved uniforms must be worn in accordance with dress code requirements. The role includes enforcing CHRISTUS Health policies and applicable state laws, supporting clinical and non-clinical Associates with combative patients or visitors, managing parking enforcement, and responding to service requests. Officers use security communications and monitoring systems and a PC to document activities and incidents. They must remain mentally alert, communicate effectively, make prompt decisions, prioritize multiple tasks, and manage stress and potentially violent situations. The position involves frequent exposure to aggressive behavior and emotionally charged situations, occasional exposure to hazards such as fires, chemical spills, and flooding, and frequent exposure to outdoor heat and cold. It requires extended periods of walking, standing, stooping, and lifting, as well as the ability to walk throughout facilities and grounds, restrain individuals when necessary, and assist nursing staff with lifting patients of all sizes.

Requirements

High school diploma or equivalent.
At least two years of armed security experience preferred; may be substituted by honorable military service.
Law enforcement experience preferred.
Healthcare security experience preferred.
Verbal De-escalation training must be completed within 60 days of hire.
BLS required within 60 days of hire.
Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed before a letter of authorization to carry is issued.
Successful completion of required pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, CPI, PPSSR, PEI, and a clinical interview by a third-party psychologist.
Valid driver’s license required; candidates must maintain an acceptable driving record under CHRISTUS Health standards.
For Texas positions, an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau is required. New hires who completed the commission course must obtain the commission before hire.
For New Mexico and Louisiana positions, officers may not carry a weapon on duty until they complete 40 hours of training and receive authorization from the CHRISTUS Vice President of Security.
Excellent written and verbal communication skills.
Ability to make immediate decisions regarding laws, policies, and procedures; manage multiple tasks and priorities; handle personal stress and possible violence; and remain mentally alert.
Physical ability to walk all areas of facilities and grounds, restrain individuals when necessary, and assist nursing staff with lifting patients of all sizes.

Nice To Haves

Law enforcement experience.
Healthcare security experience.
Two years of armed security experience, which may be substituted by honorable military service.

Responsibilities

Meet the expectations of applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conduct frequent security patrols of assigned facilities and grounds.
Identify and report security issue trends and recommend actions.
Gather initial information for incident reports, document facts accurately, and submit reports by the end of the assigned shift.
Respond promptly and courteously to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, or other correspondence.
Collect, inventory, and return lost and found items, patient valuables, and personal property according to policy.
Enforce CHRISTUS Health rules, regulations, policies, and procedures, as well as applicable state laws.
Control and enforce facility parking rules through patrols, warning citations, towing, booting, and explanations of rules as applicable.
Assist clinical and non-clinical Associates with combative patients or visitors.
Demonstrate competence in assigned client-care responsibilities and adapt assessment, treatment, and care methods to the needs of persons served.
Operate the Attendant Console, Paging System, security radio/dispatch system, digital video recorder (NVR) security monitors (CCTV), and general overhead paging system.
Use a PC to prepare electronic daily activity and incident reports, emails, and other work correspondence.
Report safety hazards observed during security rounds.
Demonstrate competence with a handgun, handcuffs, baton, non-crisis intervention, and two-way radios.
Perform other duties as assigned.
Maintain a valid driver’s license and an acceptable driving record when driving is required.
Complete required pre-employment and post-offer assessments and comply with random drug screening.
Complete required training and obtain applicable authorizations or state credentials before carrying a weapon, as required for the assigned state.