Security Officer Alarm Monitoring

Allied Universal•Cumberland, RI

2d•Onsite

About The Position

As a Security Officer Alarm Signal Monitoring in Cumberland, Rhode Island, you will serve and safeguard clients in a healthcare location. In this dispatcher role, you will coordinate communications, monitor alarms and incoming information, and direct appropriate responses to security-related situations. You will maintain clear documentation, support officers in the field, and provide professional service to staff and visitors. The position is full time, with scheduled shifts Tuesday through Saturday from 11:00 PM to 7:30 AM. The pay rate is $22.85 per hour.

Requirements

At least two years of security-related experience.
At least 18 years of age for unarmed roles; 21 or older for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements may apply under state or local laws and regulations, and may be required before employment.
A valid driver's license is required for driving positions only.

Nice To Haves

CPR certification.
Customer service experience.
Alarm panel experience.

Responsibilities

Provide customer service to clients, visitors, patients, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
Receive, prioritize, and dispatch calls for service, incidents, alarms, and urgent requests to appropriate personnel while maintaining clear, accurate communication.
Monitor communication systems, access activity, and facility-related alerts; document incidents, dispatches, and follow-up actions in accordance with site procedures.
Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with onsite personnel and emergency responders as directed.
Conduct regular and random patrols around the healthcare location and perimeter, reporting observed hazards, unusual activity, and maintenance concerns.