SECURITY MONITOR I

The GEO Group•Oakland, CA

About The Position

The Security Monitor I maintains continuous alertness and awareness to control and secure the facility and residents, operating within legal constraints and contract agency stipulations. The role supports facility safety and security through watch duties, patrols, counts, searches, testing, documentation, cleanliness oversight, visitor verification, and professional communication with residents and staff. The position requires availability to work any shift or overtime as needed to ensure adequate program coverage and resident safety.

Requirements

High school diploma or equivalent.
One year of general work experience.
Sufficient organizational skills to keep workflow orderly and ongoing.
Ability to express thoughts logically in writing and verbally using correct grammar.
Ability to interact effectively with others and learn supervisory techniques.
Ability to maintain positive relations with staff and residents.
Ability to motivate others and create enthusiasm toward work ethic.
Flexibility to perform a wide range of duties.
Ability to use computers and applicable facility software.

Nice To Haves

Experience in a related field is preferred.

Responsibilities

Ensure required watch equipment, including radios, flashlights, and keys, is operational before relieving the watch.
Prepare clear, concise shift documentation, including shift reports, work orders, security reports, and unusual incident reports.
Receive and communicate shift information, relieve the watch, notify necessary personnel, and record watch relief details in the security log.
Conduct radio checks and document their results in the security log.
Conduct facility counts at prescribed times and ensure building logbooks accurately reflect counts.
Frequently patrol buildings to observe residents and facility conditions, listen for concerns, and ensure doors and windows are secure.
Ensure the building picture board displays each assigned resident’s picture in the correct bed slot.
Organize and supervise resident work details that support facility cleanliness and compliance with facility and contracting agency requirements.
Conduct scheduled and random urinalysis tests, pat downs, shakedowns, counts, and breath tests.
Document disciplinary actions for rule violations according to procedure and log them as required.
Conduct scheduled and impromptu cleanliness checks of the facility and residents’ personal belongings.
Welcome visitors and verify their identities while remaining professional and courteous.
Communicate professionally with residents and staff to support dignity, self-esteem, and positive relations.
Participate in staff meetings by sharing observations and recommendations concerning the facility, residents, and staff relations.
Maintain confidentiality of sensitive information concerning employees, vendors, residents, and outside agencies.
Comply with company policies, work rules, the Statement of Work, and facility policies and procedures.
Follow attendance policies and be available for any shift or overtime to ensure adequate coverage and resident safety.
Follow facility safety rules and take corrective action to ensure work is performed safely.
Communicate effectively with staff at all levels to promote teamwork and cooperation.
Perform other duties as assigned.