Security Manager (Austin Public Library)

City of Austin•El Paso, TX

11d•$84,670 - $107,500•Onsite

About The Position

The Security Manager provides leadership, management, and oversight of security and public safety operations across Austin Public Library locations. The position develops, implements, and manages policies and methods to safeguard staff, patrons, facilities, and other City assets. It evaluates security operations, staffing, and technologies to support a safe and welcoming environment, reduce risk, ensure compliance, and advance the Library’s public service mission. The role supervises security personnel and oversees their selection, training, evaluation, counseling, and recommendations for dismissal. It coordinates with library leadership and public safety partners, including law enforcement, fire, EMS, and other agencies. The position is classified as essential personnel and may be called back or assigned modified schedules or work sites during extraordinary situations or emergencies. The position is based at Austin Public Library locations in Austin, Texas. It is full-time, exempt, and scheduled for 40 hours per week; shifts and hours may vary, including weekends, holidays, and extended shifts, and may change based on Library needs. Travel between locations may be required as part of regular duties, subject to City driver safety standards.

Requirements

Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus seven years of experience administering security provisions of the Department of Homeland Security (DHS) and/or Office of Emergency Management (OEM), including two years in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four years.
Knowledge of supervisory and managerial techniques and principles.
Knowledge of security and emergency equipment and its operations.
Knowledge of security and safety practices and procedures.
Knowledge of fiscal planning and budget preparation.
Knowledge of applicable federal, state, and local laws and ordinances.
Knowledge of City practices, policies, and procedures.
Oral and written communication skills.
Ability to handle multiple tasks and prioritize.
Computer skills, including use of related software applications.
Planning and organizing skills.
Data analysis and problem-solving skills.
Ability to handle conflict, hostility, and uncertain situations.
Ability to work with frequent interruptions and changes in priorities.
Ability to collect, analyze, and interpret applicable data.
Ability to quickly recognize and analyze irregular events.
Ability to establish and maintain good working relationships with City employees and the public.
Ability to read, write, and speak English fluently.
Valid Texas Class C driver’s license, or ability to acquire one within 90 days of hire. External new hires must meet the City of Austin Driver Record Evaluation requirements: no more than three moving violations or six Driver Record Evaluation points within 36 months.
Some departments or positions may require federal-mandated security clearances at hire or within 90 days of hire.
Must meet the City of Austin Driver Safety Standards if driving is necessary for the job.

Nice To Haves

Experience implementing security policies, standards, and procedures in a municipality or similar high-traffic public environment.
Demonstrated knowledge of emergency preparedness and incident response, including medical emergencies, alarms, threats, and evacuations.
Experience conducting risk assessments, audits, and internal investigations, with the ability to recommend improvements.
Ability to coordinate effectively with law enforcement, fire, EMS, and other public safety agencies.
Experience managing, supervising, and evaluating security staff, including scheduling, performance management, training, and corrective action.
Knowledge of security budgeting, forecasting, and capital improvement planning.
Strong written and verbal communication skills for reports, presentations, and incident documentation.

Responsibilities

Create or implement security standards, policies, and procedures.
Identify, investigate, or resolve security breaches.
Conduct physical examinations of property to ensure compliance with policies and regulations.
Respond to medical emergencies, bomb threats, fire alarms, and intrusion alarms by following emergency response procedures.
Develop, conduct, support, or assist with government or regulatory reviews and internal evaluations of facility and corporate security processes.
Assess risks, mitigate potential consequences of incidents, and develop incident response plans.
Analyze and evaluate security operations through audits, reviews, and assessments to identify risks and opportunities for improvement.
Oversee training of subordinate security professionals and other organization members in security rules and procedures.
Direct and participate in emergency management and contingency-planning drills.
Coordinate security operations with public law enforcement, Austin Fire, Austin-Travis County EMS, and other agencies.
Develop budgets and prepare forecasts for security operations and capital improvement work.
Prepare reports or presentations on internal investigations, losses, or violations of regulations, policies, and procedures.
Supervise staff, including selection, training, evaluation, counseling, and recommendations for dismissal.
Manage and train security staff and evaluate security operations, staffing, and technologies.
Collaborate with library leadership and public safety partners to support compliance, risk reduction, and the Library’s public service mission.
Attend City of Austin and Austin Public Library training as scheduled.
Travel to multiple locations when necessary as part of regular duties, subject to City driver safety standards.