Security Manager | Full-Time | Moody Center

Oak View Group•Austin, TX

21h

About The Position

The Security Manager is responsible for implementing, maintaining, and updating security policies, programs, procedures, and systems designed to protect the physical assets of Moody Center. The role helps provide a safe and secure environment for guests, tenants, employees, vendors, and contractors. The Security Manager supports event safety and security operations, oversees assigned events and incident reporting, manages venue security programs and technology, and collaborates with internal and external stakeholders. The position pays an annual salary of $65,000–$75,000 and will remain open until December 31, 2026.

Requirements

3–5 years of experience with a corporation and/or law enforcement, military, intelligence, or private security organization, including supervisory experience.
Experience implementing Emergency Evacuation Plans, Policies and Procedures.
Ability to think strategically and execute projects hands-on.
Adaptability and ability to work under pressure.
Strong verbal and written communication skills, including the ability to present and communicate new ideas and concepts.
Ability to lead, motivate, and develop employees.
High degree of personal integrity and willingness to put the organization's interests first.
Strong communication and cross-organizational collaboration skills.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook), CCTV, and access control systems.
Ability to work a flexible schedule, including weekends, nights, and holidays.
Frequent bending, lifting, sitting, exposure to multiple external elements, and extensive walking through the building.

Nice To Haves

Bachelor's degree from an accredited university.
Experience working in live entertainment venues.

Responsibilities

Assist the Senior Security Manager in developing and overseeing strategic safety plans to manage and mitigate risk during sporting events, concerts, and other entertainment events.
Manage assigned facility events, including scheduling staff, working with tour personnel, and briefing relevant stakeholders.
Liaise with the Best Crowd Management events team to ensure operations are conducted professionally.
Oversee event incident reports and ensure accurate information is documented.
Communicate professionally, verbally and in writing, with key stakeholders and clients to provide a high level of service.
Help build and manage a safety platform focused on the safety of employees, vendors, artists, clients, and patrons.
Collaborate with internal and external stakeholders, including IT, Senior Leadership, Human Resources, Risk Management, law enforcement, and government agencies.
Implement and manage security programs addressing security, safety, privacy, asset recovery, loss prevention, commercial tenants, and patrons.
Stay current on security and privacy legislation, regulations, advisories, alerts, and vulnerabilities.
Build collaborative relationships with the Austin Police Department, Austin Fire Department, University of Texas Police Department, University of Texas Athletic Department, state and federal agencies, first responders, and emergency personnel.
Assist the Director of Security with reports on program compliance and effectiveness.
Train and lead the security team in disaster recovery and business continuity plans.
Manage the ongoing risk assessment program for information security and privacy, recommend vulnerability detection and remediation methods, and conduct vulnerability testing.
Work with outside consultants and vendors on independent security audits as appropriate.
Manage the venue credentialing process in a timely manner.
Manage internal security technology programs, including Genetec and ISS 24/7.
Manage venue key systems.
Perform other duties as assigned.