Security Guard - SLH
About The Position
The Security Guard plays a key role in maintaining a safe, secure, and welcoming environment across Rochester Regional Health facilities. The role includes patrolling assigned areas, monitoring facility access, assisting patients and visitors, and responding to routine incidents and emergencies. Officers deter aggression, enforce safety protocols, and communicate effectively with diverse populations. The position requires professionalism under pressure and a strong commitment to customer service and public safety. This full-time position is based at Canton-Potsdam Hospital in Potsdam, New York. Shifts vary in a 24/7 operation, and open availability is needed.
Requirements
- High school diploma or equivalent.
- Valid New York State driver’s license.
Nice To Haves
- Strong interest in safety and security, public safety, or law enforcement.
- Excellent communication skills and a customer-focused attitude.
- Ability to maintain a professional demeanor in high-stress or emergency situations.
- Demonstrated interest in security, safety, or law enforcement.
Responsibilities
- Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
- Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
- Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
- Interact respectfully and courteously with patients, staff, and visitors while representing the organization professionally.
- Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
