Security Guard

The Higgins Hotel & Conference Center, Curio Collection by Hilton•New Orleans, LA
•Onsite

About The Position

The Higgins Hotel is seeking a Security Guard to ensure the safety and security of its guests and staff. The role requires a strong work ethic, excellent communication skills, and the ability to think quickly and remain calm in high-stress situations. The hotel is a historic, luxury property in New Orleans with 230 guest rooms and suites, food and beverage venues, and a conference center.

Requirements

  • High school diploma or equivalent.
  • CPR certification is required; obtain certification within 30 days of hire.
  • Strong communication and interpersonal skills.
  • Read, write, and speak English fluently.
  • Ability to remain calm in high-stress situations.
  • Ability to work in a fast-paced environment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

  • Prior security or law enforcement experience; hotel experience preferred.
  • Knowledge of emergency procedures and first aid/CPR certification.

Responsibilities

  • Conduct safety and security patrols of the property and facility.
  • Promptly report unusual observations to management.
  • Protect guests and employees from harm and prevent theft or destruction of property.
  • Write shift reports and security incident reports.
  • Investigate and handle complaints, incidents, accidents, and emergencies.
  • Ensure and maintain key control.
  • Attend all mandatory meetings.

Benefits

  • Multiple tiers of medical coverage
  • Dental and vision coverage
  • 24/7 Teledoc service
  • Free maintenance medications
  • Pet insurance
  • Hotel discounts
  • Tuition reimbursement
  • Paid time off, including vacation, sick, bereavement, and holidays
  • 401(k) match
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