Security Door Greeter - Full-Time
About The Position
The Security Door Greeter helps protect company assets and ensure the safety of guests and team members. The role engages guests in a friendly, helpful, and positive manner, provides excellent guest service, verifies approved identification for casino patrons, and prevents intoxicated persons and minors from entering the Casino and Hotel gaming floor. The greeter helps maintain the confidentiality, security, and accuracy of guest records and supports positive relations with guests, team members, and vendors. The position monitors entrance and Casino floor safety, checks identification and maintains daily visitor counts, monitors ID scanners and metal detectors, observes and reports incidents or safety concerns, and escalates matters to security guards, supervisors, or TGA as needed. It uses radio communications and helps safeguard company property. The position has no supervisory responsibilities and may perform other duties as assigned. Regular attendance and a neat, well-groomed professional appearance are required. The role requires the ability to work nights, weekends, holidays, and nontraditional hours; later hours or weekend time may occasionally be needed for project deadlines, and overtime is occasionally required. The position also supports daily cleaning and sanitation of public and team-member spaces, work areas, machines, and equipment, and reports cleanliness issues. The work is primarily indoors in a Casino and/or Hotel, with occasional exposure to outdoor elements, heavy cigarette smoke, temperature fluctuations, and noise from slot machines, customers, music, and public announcements.
Requirements
- Must be at least 18 years old.
- Must be able to obtain and retain a Washington State Class II Gaming License.
- Must successfully pass a pre-employment drug screen.
- Exceptional guest-service skills and ability to interact with a wide variety of people.
- Friendly and positive attitude.
- Ability to remain informed about the establishment.
- Strong written and verbal communication skills.
- Ability to stand or sit in one place for the majority of the workday.
- Regular attendance and a neat, well-groomed professional appearance are required.
- Ability to work nights, weekends, holidays, and nontraditional hours; occasional overtime is required.
- Physical ability to stand for most of the workday, walk, handle and grip objects, reach and stretch, stoop, crouch, work in cramped or awkward positions, and perform repetitive motions.
- May regularly need to lift and/or move more than 10 pounds.
- Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Provide excellent guest service and interact with guests, team members, and vendors in a friendly and positive manner.
- Verify approved identification for casino patrons and check IDs for age verification.
- Maintain a daily visitor count.
- Monitor ID scanners and metal detectors.
- Prevent intoxicated persons and minors from entering the Casino and Hotel gaming floor.
- Help ensure the safety and security of the Casino floor and entrance areas.
- Observe and report incidents, safety concerns, procedure violations, or criminal activity.
- Escalate matters to security guards, supervisors, or TGA as necessary.
- Use radio communications.
- Safeguard company property and assets.
- Help create a safe and friendly environment for guests and team members.
- Support daily cleaning and sanitation of public and team-member spaces, work areas, machines, and equipment, and report cleanliness issues.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
