Door Greeter
Four Seasons•Beverly Hills, CA
•Onsite
About The Position
The Door Greeter is the Hotel’s first welcoming face, providing cordial and professional service to guests and residents. The role involves building quick rapport, answering inquiries, and serving as a knowledgeable resource about the Hotel and surrounding area. The Door Greeter supports resident needs and helps create an exceptional guest experience at the Beverly Wilshire, Beverly Hills, A Four Seasons Hotel.
Requirements
- Work authorization for the job location is required.
Responsibilities
- Respond to resident support needs promptly, hospitably, and professionally.
- Respond accurately and in a timely manner to resident requests, making recommendations based on local knowledge and residence best practices.
- Ensure service requests are completed in a timely and quality-driven manner.
- Greet owners and guests arriving by private car, taxi, or limousine; open car doors and welcome them.
- Assist guests as they exit vehicles.
- Issue appropriate valet parking tickets to guests.
- Verbally greet guests arriving on foot.
- Provide directions, recommendations, and information about the city and its attractions.
- Hail taxis as needed.
- Resolve owner complaints and assist with inquiries about services, operating hours, key personnel, in-house events, and related matters.
Benefits
- Robust benefit plan
- Opportunities to build a successful career with global potential
- Opportunity to engage in diverse and challenging work
- Recognition for excellence
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
