Door Greeter

Four Seasons Hotels and Resorts • Beverly Hills, CA

1d

About The Position

The Door Greeter is the first welcoming face of the Hotel and provides cordial, professional service to guests and residents. The role involves building rapport quickly, responding to inquiries, and providing knowledgeable information about the Hotel and surrounding area.

The Door Greeter supports resident needs with timely, accurate, and professional service, completes service requests to quality standards, welcomes guests arriving by vehicle or on foot, and assists with directions, recommendations, and other inquiries. Work authorization for the job location is required.

Requirements

• Work authorization for the job location is required.
• Cordial and professional manner with the ability to build rapport quickly.
• Knowledge of the Hotel and surrounding area sufficient to answer inquiries and provide recommendations.

Responsibilities

• Respond to resident support needs with timeliness, hospitality, and professionalism.
• Handle resident requests accurately and promptly, making recommendations based on local knowledge and residence best practices.
• Ensure service requests are completed promptly and to quality standards.
• Welcome owners and guests arriving by private car, taxi, or limousine; open car doors and assist them as they exit.
• Issue appropriate valet parking tickets to guests.
• Verbally greet guests arriving on foot.
• Provide directions, recommendations, and information about the city and its attractions.
• Hail taxis as needed.
• Resolve owner complaints and assist with inquiries about services, operating hours, key personnel, and in-house events.

Benefits

• Access to a robust benefit plan
• Opportunities to build a successful career with global potential
• Opportunity to engage in diverse and challenging work
• Recognition for excellence

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed