Security Director (Shift Lead, Regional Security Operations Center)

Morgan Stanley • New York, NY

5d • Onsite

About The Position

The Security Director serves as the senior operational leader for an assigned shift within Morgan Stanley’s Americas Regional Security Operations Center (RSOC). Based at the firm’s Headquarters in Midtown Manhattan, the role provides leadership, oversight, and direction for security operations affecting firm personnel, facilities, executives, and business operations throughout the region.

Within Corporate Services and Security & Investigations, the position leads shift operations, oversees RSOC personnel and security technologies, and directs command-and-control responses to incidents and crises. The role requires real-time risk assessment, coordination with internal teams and external partners, and preparation and dissemination of security communications. The position is designated Director level.

Requirements

• At least 7 years of experience in corporate security, security operations, intelligence, emergency management, law enforcement, military service, or a related field.
• At least 3 years of leadership or supervisory experience in a SOC, GSOC, RSOC, EOC, military operations center, intelligence center, or comparable command-and-control environment.
• Demonstrated experience managing complex security incidents, crisis events, emergency response operations, investigations, and multi-stakeholder escalations.
• Experience supervising personnel and leading operational teams in a fast-paced, mission-critical environment.
• Strong understanding of physical security operations, intelligence analysis, threat assessment, workplace violence prevention, incident management, crisis management, business continuity, and security investigations.
• Experience operating and managing physical security technologies, including access control systems, video management systems, intrusion detection systems, visitor management systems, mass notification platforms, and security information management tools.
• Strong analytical and critical-thinking skills, including the ability to assess risk, identify trends, establish priorities, and make informed decisions under pressure.
• Excellent written and verbal communication skills, including the ability to prepare concise executive-level briefings, reports, and incident communications.
• Ability to lead during emergencies, exercise independent judgment, and manage competing priorities simultaneously.
• Strong presentation, facilitation, leadership, and stakeholder engagement skills.
• Proficiency in Microsoft Office applications and security operations technologies.
• Demonstrated discretion, integrity, and professionalism when handling sensitive, confidential, or high-profile matters.

Nice To Haves

• Bachelor’s degree, or an equivalent combination of education, military service, law enforcement experience, and relevant security operations experience.

Responsibilities

• Lead day-to-day operations of an assigned shift within the Americas Regional Security Operations Center, ensuring continuous monitoring, assessment, escalation, and response to security events.
• Serve as the senior security decision-maker and operational lead during assigned shifts, managing incidents through resolution.
• Direct and supervise RSOC operators and analysts, ensuring compliance with procedures, performance expectations, service standards, and escalation protocols.
• Maintain situational awareness of security threats, geopolitical developments, criminal activity, severe weather, civil unrest, workplace violence concerns, executive security issues, and other events affecting personnel, facilities, travel, or business operations.
• Oversee monitoring and operation of access control, video surveillance, alarm monitoring, visitor management, mass notification, emergency communications, and other security technologies.
• Lead command-and-control responses to security incidents, workplace violence concerns, active threats, life-safety events, business disruptions, investigations, and crises across the Americas region.
• Evaluate incidents in real time, determine escalation levels, and coordinate response with Corporate Security, Executive Protection, Physical Security, Investigations, Crisis Management, Technology, Human Resources, Legal, and business stakeholders.
• Coordinate security responses with regional security teams, building security personnel, law enforcement, emergency responders, and external security partners as needed.
• Draft, approve, and disseminate emergency notifications, crisis communications, travel advisories, situational awareness reports, executive briefings, and other security communications.
• Develop policies, procedures, training programs, operational playbooks, and response protocols.
• Work nights, weekends, holidays, extended shifts, and emergency activations as operational needs dictate.

Benefits

• Comprehensive employee benefits and perks
• Commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages may be included depending on the position
• Morgan Stanley-sponsored benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed