Security Director (Shift Lead, Regional Security Operations Center)

Morgan Stanley • New York, NY

1d • $98,000 - $137,000 • Onsite

About The Position

The Security Director (Shift Lead, Regional Security Operations Center) is the senior operational leader for an assigned shift within Morgan Stanley’s Americas Regional Security Operations Center (RSOC). The role provides leadership, oversight, and direction for regional security operations affecting Firm personnel, facilities, executives, and business operations. It is a Director-level position within Security & Investigations, which develops and implements security and life-safety strategies for Firm employees and facilities.

The position leads shift operations, supervises RSOC operators and analysts, maintains situational awareness, and serves as the senior security decision-maker during assigned shifts. It oversees security technologies and leads command-and-control responses to incidents and crises. The role evaluates risks, coordinates with internal and external stakeholders, and prepares security and emergency communications. Work may require nights, weekends, holidays, extended shifts, and emergency activations as operational needs dictate.

Requirements

• At least 7 years of experience in corporate security, security operations, intelligence, emergency management, law enforcement, military service, or a related field.
• At least 3 years of leadership or supervisory experience in a SOC, GSOC, RSOC, EOC, military operations center, intelligence center, or comparable command-and-control environment.
• Demonstrated experience managing complex security incidents, crisis events, emergency response operations, investigations, and multi-stakeholder escalations.
• Experience supervising personnel and leading operational teams in a fast-paced, mission-critical environment.
• Strong understanding of physical security operations, intelligence analysis, threat assessment, workplace violence prevention, incident management, crisis management, business continuity, and security investigations.
• Experience operating and managing physical security technologies, including access control, video management, intrusion detection, visitor management, mass notification, and security information management tools.
• Strong analytical and critical-thinking skills, including the ability to assess risk, identify trends, establish priorities, and make informed decisions under pressure.
• Excellent written and verbal communication skills, including the ability to prepare concise executive-level briefings, reports, and incident communications.
• Ability to lead during emergencies, exercise independent judgment, and manage competing priorities simultaneously.
• Experience developing policies, procedures, training programs, operational playbooks, and response protocols.
• Strong presentation, facilitation, leadership, and stakeholder engagement skills.
• Proficiency in Microsoft Office applications and security operations technologies.
• Flexibility to work nights, weekends, holidays, extended shifts, and emergency activations as operational needs dictate.
• Demonstrated discretion, integrity, and professionalism when handling sensitive, confidential, or high-profile matters.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead day-to-day operations of an assigned Americas RSOC shift, including monitoring, assessing, escalating, and responding to security events.
• Serve as the senior security decision-maker and operational lead during assigned shifts, managing incidents through resolution.
• Direct and supervise RSOC operators and analysts, ensuring adherence to procedures, performance expectations, service standards, and escalation protocols.
• Maintain situational awareness of threats and developments that may affect Firm personnel, facilities, executives, travel, or business operations.
• Oversee security technologies, including access control, video surveillance, alarm monitoring, visitor management, mass notification, and emergency communications systems.
• Lead command-and-control response activities for security incidents, workplace violence concerns, active threats, life-safety events, business disruptions, investigations, and crises across the Americas region.
• Evaluate incidents, determine escalation levels, and coordinate response with Corporate Security, Executive Protection, Physical Security, Investigations, Crisis Management, Technology, Human Resources, Legal, and business stakeholders.
• Coordinate security response activities with regional security teams, building security personnel, law enforcement, emergency responders, and external security partners.
• Draft, approve, and disseminate emergency notifications, crisis communications, travel advisories, situational awareness reports, executive briefings, and other security communications.

Benefits

• Morgan Stanley-sponsored employee benefits and perks; specific benefits are not listed.
• Compensation may include commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed