Security Corporal - Full Time (Flamingo LV)

Caesars Entertainment•Las Vegas, NV

About The Position

Security Corporals are ordinarily assigned to supervise various shifts and may be assigned additional duties by the Director of Security. The role oversees Security staff and shift operations, ensures compliance with policies and procedures, and responds to emergencies throughout the property. The Security Corporal may also perform the duties of a Security Officer as needed.

Requirements

  • High school graduation or equivalent is required.
  • Must be at least 21 years old.
  • One to two years of Guest Safety experience or related casino experience is required.
  • Must be able to obtain and possess a Nevada Gaming Card, Alcohol Awareness Card (AES), First Aid and CPR certifications, and a current, valid Nevada Driver’s License.
  • Must be able to work any day of the week and any shift.
  • Must present a well-groomed appearance.
  • Must complete eight hours of ASP (baton) training.
  • Must be able to prepare effective written reports and read, write, speak, and understand English.
  • Must be able to work well with coworkers and as part of a team, foster teamwork and urgency in accomplishing tasks, and work independently.
  • Must respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
  • Must be able to remember specific details of incidents and persons, and provide court testimony when necessary.
  • Must pass the physical and written testing of the Western Division Security Academy within the first 90 days of employment. Testing covers Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton.
  • Must recertify through the Western Division Security Academy between years two and three and pass required physical, mental, and environmental demands.

Nice To Haves

  • A minimum of three years of supervisory experience is preferred.
  • Two years of police, military police, or casino security experience is preferred.
  • Prior experience in a position with direct guest contact is preferred.
  • Ability to manage several tasks at once.
  • Good oral and written communication skills and working knowledge of basic computer programs.

Responsibilities

  • Manage personnel and resources to ensure all policies and procedures are followed.
  • Ensure reports and correspondence are completed properly and on time; review reports for accuracy and completeness.
  • Answer telephones using proper etiquette and dispatch calls to the appropriate departments.
  • Control responding forces and handle emergencies using proper methods and safety procedures.
  • Set standards, train, and evaluate subordinates consistently and tactfully.
  • Determine daily staffing requirements to accommodate property peak hours; supervise the Security staff assigned to the shift.
  • Hold roll call and make assignments at the beginning of the shift.
  • Continually evaluate subordinates for alertness, appearance, and proper performance of duties.
  • Report identified unsafe conditions to the Director and brief the Director on matters requiring attention, incidents, and pertinent information from the previous shift.
  • Supervise and conduct on-the-job training for new Officers assigned to the shift.
  • Respond to fire alarms and other emergencies on the property; render assistance to Executives and Supervisors.
  • Schedule personnel for special events and schedule vacations and replacements as needed.
  • Verify and approve trespass warnings and detentions.
  • Investigate complaints about Security from guests, department heads, and others.
  • Discipline subordinates when necessary and ensure the chain of command is followed for personnel grievances or problems.
  • Ensure Security personnel handle monetary transactions within State Gaming Regulations.
  • Perform duties and tasks delegated by the Director of Security.
  • Perform Security Officer duties as needed.
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