Security Consultant

AkamaiOttawa, ON
CA$70,600 - CA$127,000Hybrid

About The Position

Our Professional Services team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security, media, and performance solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and work to continuously improve for our customers and our team. As a Security Consultant, you'll be the primary security services contact, ensuring the successful integration and support of customers on our platform. Acting as a trusted consultant in this growing and high-profile area, you'll learn and implement creative solutions helping customers leverage Akamai's security products and achieve desired outcomes.

Requirements

  • 2 years of relevant experience and a Bachelor's degree in Computer Science, Engineering, Management Information Systems, another related field or its equivalent.
  • Excellent communication skills and an ability to build trusting relationships with customers
  • Experience in a customer-facing role within the information technology industry
  • Familiarity with security technology, process and concepts, security event management, or security compliance
  • Knowledge of project management concepts and techniques
  • Some knowledge of implementation concepts that deal with web development, IT systems or security practice

Responsibilities

  • Ensuring customer success by understanding requirements, leveraging best practices and offering consulting services that meet customer needs
  • Collaborating with integrated account team to evaluate customer web architecture, develop and deliver long-term security strategy and cloud solutions
  • Working with security experts to solve technical problems, demonstrating Akamai's value, and communicating effectively with all audiences
  • Participating in training and projects contributing to best practices, maximizing efficiency, and improving methodology and service quality

Benefits

  • healthcare
  • 401K savings plan
  • company holidays
  • vacation (in the form of PTO)
  • sick time
  • family friendly benefits including parental leave
  • employee assistance program including a focus on mental and financial wellness
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