About The Position

As a full-time Security Communications Operator supporting a financial institution in Los Angeles, California, you will monitor alarm activity, coordinate responses to security-related incidents, communicate with officers and stakeholders, and maintain accurate records using computer-based systems. The role provides customer service while helping create a welcoming, well-managed environment. The schedule is Wednesday through Sunday, 6:45 AM to 3:15 PM. The stated pay rate is $21.50 per hour.

Requirements

  • At least one year of security-related experience.
  • Be at least 18 years of age for unarmed roles or 21 or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation, in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • A valid driver's license is required for driving positions only.
  • Licensing requirements depend on state and/or local laws and regulations and may be required prior to employment.

Nice To Haves

  • A guard card or license is preferred.
  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and participating in emergency response activities when appropriate.
  • Monitor communication systems, receive calls for service, document incidents, and dispatch appropriate personnel.
  • Respond calmly to incidents and critical situations, escalating information to site leadership and emergency responders as appropriate.
  • Maintain accurate logs, incident reports, shift activity records, and other security-related documentation according to site procedures.
  • Coordinate routine and random patrol activity around the business and perimeter, monitor reported conditions, and communicate potential concerns to appropriate personnel.

Benefits

  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service